PRIVACY & COOKIES POLICY – Posh Plaster Ltd
# PRIVACY & COOKIES POLICY
**Posh Plaster Ltd****Christchurch, New Zealand****Last updated: August 2026**
Posh Plaster Ltd respects your privacy and is committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry or use our services.
We handle personal information in accordance with the **New Zealand Privacy Act 2020** and applicable New Zealand privacy requirements.
## 1. INFORMATION WE COLLECT
We may collect personal information from you when you:
* Contact us through our website* Submit an enquiry or request a quote* Submit your details through a Google Ads lead form or other online advertising* Contact us by email, phone or social media* Arrange a consultation or site visit* Engage Posh Plaster Ltd to provide services
The information we collect may include:
* Your name* Email address* Phone number* Project or property location* Information about your building, renovation or decorative finishing project* Photos, plans, drawings or other project information you provide to us* Communications between you and Posh Plaster Ltd
You are not required to provide us with personal information. However, if you do not provide information required for an enquiry or project, we may not be able to respond fully, prepare an accurate quotation or provide the requested services.
## 2. HOW WE USE YOUR INFORMATION
We may use your personal information to:
* Respond to enquiries* Discuss your project requirements* Provide information about our products, finishes and services* Prepare quotations or estimates* Arrange consultations and site visits* Provide Venetian plaster, Microcement, plastering and related services* Communicate with you regarding current or potential projects* Maintain customer, accounting and business records* Improve our website, advertising and services* Meet our legal, accounting and business obligations
We will not sell or rent your personal information to third parties.
## 3. GOOGLE ADS & ONLINE LEAD FORMS
Posh Plaster Ltd may advertise its services through Google Ads and other online platforms.
If you submit your details through a **Google Ads lead form**, the personal information you provide may be supplied to Posh Plaster Ltd so that we can respond to your enquiry.
This may include your name, email address, phone number and information you provide about your project.
We use this information for purposes reasonably connected with your enquiry, including contacting you, discussing your project, arranging a consultation and providing information or quotations for our services.
Information submitted through Google or another third-party platform may also be processed by that provider in accordance with its own privacy policy.
## 4. INFORMATION RECEIVED FROM OTHER PARTIES
In some circumstances, we may receive your personal or project information from another person or organisation involved with your project, such as a builder, architect, interior designer, developer or other contractor.
This may include your name, contact information, property address and details relevant to the work we have been asked to undertake.
Where required by New Zealand privacy law, we will take reasonable steps to ensure you are aware that we have received your information, why we have received it and how it will be used.
## 5. WEBSITE INFORMATION & ANALYTICS
When you visit our website, certain technical information may be collected automatically.
This may include:
* Your IP address* Browser and device information* Approximate geographic location* Pages you visit* How long you spend on the website* How you arrived at our website* Your interactions with pages and website features
We may use website analytics and advertising technologies to understand how visitors use our website, improve its performance and measure the effectiveness of our advertising.
## 6. COOKIES
Our website uses cookies and similar technologies.
Cookies are small pieces of information stored by your web browser or device when you visit a website. They can help websites operate correctly, remember preferences and provide information about how visitors use a website.
Our website may use cookies for purposes including:
* Essential website functionality* Website security* Remembering cookie preferences* Website analytics* Measuring website and advertising performance* Improving our website and user experience
When you visit our website, a **cookie management banner** is provided so you can manage your cookie preferences.
Essential cookies may be required for the website to operate correctly. Where applicable, you can choose whether to allow non-essential or analytics cookies through the cookie management options provided on our website.
You can also manage or delete cookies through your web browser settings. Blocking certain cookies may affect how some website features operate.
## 7. GOOGLE ANALYTICS & THIRD-PARTY SERVICES
Our website may use **Google Analytics** to help us understand how visitors use the site. Google Analytics may use cookies and similar technologies to collect information about website usage.
We may also use Google services in connection with online advertising, including Google Ads, to understand advertising performance and enquiries generated through our advertising.
Our website hosting and security infrastructure may also use services provided by third parties, including **Cloudflare**, to assist with website security, performance and protection against malicious traffic.
These third-party providers may process or store certain information outside New Zealand and operate under their own privacy policies and security practices.
## 8. SHARING YOUR INFORMATION
We may disclose personal information where reasonably necessary to businesses or service providers that assist us in operating our business.
These may include providers of:
* Website hosting and website services* Email and communications* Cloud storage* Accounting and business administration* Website analytics* Online advertising* IT and security services* Professional or legal advice
We may also disclose personal information where required or authorised by New Zealand law.
We will not disclose your personal information for unrelated purposes unless you have authorised us to do so or the disclosure is otherwise permitted by law.
## 9. STORAGE & SECURITY
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.
Personal information may be stored electronically using reputable email, accounting, cloud, website and business service providers.
Some of these providers may store or process information outside New Zealand.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for our legal, accounting and business obligations.
## 10. ACCESSING OR CORRECTING YOUR INFORMATION
Under the **New Zealand Privacy Act 2020**, you have rights in relation to personal information we hold about you.
You may request access to your personal information and ask us to correct information you believe is inaccurate or incomplete.
To make a request, please contact us using the details below.
## 11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or online services.
Posh Plaster Ltd is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
## 12. CONTACT US
If you have any questions about this Privacy & Cookies Policy, how we handle your personal information, or would like to request access to or correction of your information, please contact:
**Posh Plaster Ltd**Christchurch, New Zealand
**Email:** [info@poshplaster.co.nz](mailto:info@poshplaster.co.nz)**Website:** [www.poshplaster.co.nz](http://www.poshplaster.co.nz)
## 13. CHANGES TO THIS POLICY
We may update this Privacy & Cookies Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
The latest version will be published on this page and the **Last updated** date at the top of the policy will be changed accordingly.
**Posh Plaster Ltd****Christchurch, New Zealand****Last updated: August 2026**
Posh Plaster Ltd respects your privacy and is committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry or use our services.
We handle personal information in accordance with the **New Zealand Privacy Act 2020** and applicable New Zealand privacy requirements.
## 1. INFORMATION WE COLLECT
We may collect personal information from you when you:
* Contact us through our website* Submit an enquiry or request a quote* Submit your details through a Google Ads lead form or other online advertising* Contact us by email, phone or social media* Arrange a consultation or site visit* Engage Posh Plaster Ltd to provide services
The information we collect may include:
* Your name* Email address* Phone number* Project or property location* Information about your building, renovation or decorative finishing project* Photos, plans, drawings or other project information you provide to us* Communications between you and Posh Plaster Ltd
You are not required to provide us with personal information. However, if you do not provide information required for an enquiry or project, we may not be able to respond fully, prepare an accurate quotation or provide the requested services.
## 2. HOW WE USE YOUR INFORMATION
We may use your personal information to:
* Respond to enquiries* Discuss your project requirements* Provide information about our products, finishes and services* Prepare quotations or estimates* Arrange consultations and site visits* Provide Venetian plaster, Microcement, plastering and related services* Communicate with you regarding current or potential projects* Maintain customer, accounting and business records* Improve our website, advertising and services* Meet our legal, accounting and business obligations
We will not sell or rent your personal information to third parties.
## 3. GOOGLE ADS & ONLINE LEAD FORMS
Posh Plaster Ltd may advertise its services through Google Ads and other online platforms.
If you submit your details through a **Google Ads lead form**, the personal information you provide may be supplied to Posh Plaster Ltd so that we can respond to your enquiry.
This may include your name, email address, phone number and information you provide about your project.
We use this information for purposes reasonably connected with your enquiry, including contacting you, discussing your project, arranging a consultation and providing information or quotations for our services.
Information submitted through Google or another third-party platform may also be processed by that provider in accordance with its own privacy policy.
## 4. INFORMATION RECEIVED FROM OTHER PARTIES
In some circumstances, we may receive your personal or project information from another person or organisation involved with your project, such as a builder, architect, interior designer, developer or other contractor.
This may include your name, contact information, property address and details relevant to the work we have been asked to undertake.
Where required by New Zealand privacy law, we will take reasonable steps to ensure you are aware that we have received your information, why we have received it and how it will be used.
## 5. WEBSITE INFORMATION & ANALYTICS
When you visit our website, certain technical information may be collected automatically.
This may include:
* Your IP address* Browser and device information* Approximate geographic location* Pages you visit* How long you spend on the website* How you arrived at our website* Your interactions with pages and website features
We may use website analytics and advertising technologies to understand how visitors use our website, improve its performance and measure the effectiveness of our advertising.
## 6. COOKIES
Our website uses cookies and similar technologies.
Cookies are small pieces of information stored by your web browser or device when you visit a website. They can help websites operate correctly, remember preferences and provide information about how visitors use a website.
Our website may use cookies for purposes including:
* Essential website functionality* Website security* Remembering cookie preferences* Website analytics* Measuring website and advertising performance* Improving our website and user experience
When you visit our website, a **cookie management banner** is provided so you can manage your cookie preferences.
Essential cookies may be required for the website to operate correctly. Where applicable, you can choose whether to allow non-essential or analytics cookies through the cookie management options provided on our website.
You can also manage or delete cookies through your web browser settings. Blocking certain cookies may affect how some website features operate.
## 7. GOOGLE ANALYTICS & THIRD-PARTY SERVICES
Our website may use **Google Analytics** to help us understand how visitors use the site. Google Analytics may use cookies and similar technologies to collect information about website usage.
We may also use Google services in connection with online advertising, including Google Ads, to understand advertising performance and enquiries generated through our advertising.
Our website hosting and security infrastructure may also use services provided by third parties, including **Cloudflare**, to assist with website security, performance and protection against malicious traffic.
These third-party providers may process or store certain information outside New Zealand and operate under their own privacy policies and security practices.
## 8. SHARING YOUR INFORMATION
We may disclose personal information where reasonably necessary to businesses or service providers that assist us in operating our business.
These may include providers of:
* Website hosting and website services* Email and communications* Cloud storage* Accounting and business administration* Website analytics* Online advertising* IT and security services* Professional or legal advice
We may also disclose personal information where required or authorised by New Zealand law.
We will not disclose your personal information for unrelated purposes unless you have authorised us to do so or the disclosure is otherwise permitted by law.
## 9. STORAGE & SECURITY
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.
Personal information may be stored electronically using reputable email, accounting, cloud, website and business service providers.
Some of these providers may store or process information outside New Zealand.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for our legal, accounting and business obligations.
## 10. ACCESSING OR CORRECTING YOUR INFORMATION
Under the **New Zealand Privacy Act 2020**, you have rights in relation to personal information we hold about you.
You may request access to your personal information and ask us to correct information you believe is inaccurate or incomplete.
To make a request, please contact us using the details below.
## 11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or online services.
Posh Plaster Ltd is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
## 12. CONTACT US
If you have any questions about this Privacy & Cookies Policy, how we handle your personal information, or would like to request access to or correction of your information, please contact:
**Posh Plaster Ltd**Christchurch, New Zealand
**Email:** [info@poshplaster.co.nz](mailto:info@poshplaster.co.nz)**Website:** [www.poshplaster.co.nz](http://www.poshplaster.co.nz)
## 13. CHANGES TO THIS POLICY
We may update this Privacy & Cookies Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
The latest version will be published on this page and the **Last updated** date at the top of the policy will be changed accordingly.